From knowledge seeking to knowledge contribution: A social capital perspective on knowledge sharing behaviors in online Q&A communities

doi:10.1016/j.techfore.2022.121864

CSpace

	From knowledge seeking to knowledge contribution: A social capital perspective on knowledge sharing behaviors in online Q&A communities
	Wang, Nan 1,2; Wang, Liya 3; Ma, Zhenzhong 4; Wang, Shouyang 5
	2022-09-01
发表期刊	TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE
ISSN	0040-1625
卷号	182 页码:14
摘要	Previous research has examined knowledge seeking behaviors and knowledge contribution behaviors in online communities, but it is not clear what is the relationship between knowledge seeking and knowledge contribution, leading to a question on what drives knowledge sharing in online communities. Drawing on the social capital theory, this study proposes that knowledge seeking behaviors lead to knowledge contribution behaviors through online users' social capital which is accumulated as a result of knowledge seeking. Based on the data on >1000 online users' knowledge sharing activities in the Zhihu Community in China, this study provides empirical support for the proposed model and the result show that online community users' knowledge seeking behaviors have a positive impact on their social capital, which is further positively related to their knowledge contribution behaviors - a partially mediated process. This study enriches current research on knowledge sharing in the increasingly digitalized society, and the findings provide important insights on knowledge sharing activities that will help manage knowledge exchange more effectively in online communities.
关键词	Knowledge seeking Knowledge contribution Knowledge sharing Online community Social capital theory
DOI	10.1016/j.techfore.2022.121864
收录类别	SCI
语种	英语
资助项目	Chinese National Funding of Social Sciences[21BGL066]
WOS研究方向	Business & Economics ; Public Administration
WOS类目	Business ; Regional & Urban Planning
WOS记录号	WOS:000877225300003
出版者	ELSEVIER SCIENCE INC
引用统计
文献类型	期刊论文
条目标识符	http://ir.amss.ac.cn/handle/2S8OKBNM/60708
专题	中国科学院数学与系统科学研究院
通讯作者	Wang, Liya
作者单位	1.Beijing Technol & Business Univ, Sch Business, Beijing, Peoples R China 2.Univ Chinese Acad Sci, Sch Econ & Management, Beijing, Peoples R China 3.Beijing Jiaotong Univ, Sch Econ & Management, Beijing, Peoples R China 4.Univ Windsor, Odette Sch Business, Windsor, ON, Canada 5.Chinese Acad Sci, Acad Math & Syst Sci, Beijing, Peoples R China
推荐引用方式 GB/T 7714	Wang, Nan,Wang, Liya,Ma, Zhenzhong,et al. From knowledge seeking to knowledge contribution: A social capital perspective on knowledge sharing behaviors in online Q&A communities[J]. TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE,2022,182:14.
APA	Wang, Nan,Wang, Liya,Ma, Zhenzhong,&Wang, Shouyang.(2022).From knowledge seeking to knowledge contribution: A social capital perspective on knowledge sharing behaviors in online Q&A communities.TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE,182,14.
MLA	Wang, Nan,et al."From knowledge seeking to knowledge contribution: A social capital perspective on knowledge sharing behaviors in online Q&A communities".TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE 182(2022):14.