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Comparative study of customer relationship management research from East Asia, North America and Europe: A bibliometric overview 期刊论文
ELECTRONIC MARKETS, 2020, 页码: 23
作者:  Liu, Wei;  Wang, Zongshui;  Zhao, Hong
收藏  |  浏览/下载：123/0  |  提交时间：2020/05/24
Customer relationship management (CRM)  Bibliometrics  Co-word analysis  Comparative analysis  Research trends  
Developing an SVM-based ensemble learning system for customer risk identification collaborating with customer relationship management 期刊论文
FRONTIERS OF COMPUTER SCIENCE IN CHINA, 2010, 卷号: 4, 期号: 2, 页码: 196-203
作者:  Yu, Lean;  Wang, Shouyang;  Lai, Kin Keung
收藏  |  浏览/下载：109/0  |  提交时间：2018/07/30
support vector machines (SVM)  ensemble learning  diversity strategy  selection strategy  ensemble strategy  customer relationship management (CRM)